Frequently asked questions about the customer data reporting form (Kundendaten-Meldebogen)
Please check to see whether you can find an answer to your question here before contacting the Bundesbank.
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No. All documents, in particular the customer data reporting form and notifications of changes to bank details, must be fully filled out, signed with legally binding effect and sent by post as originals.
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We request that you send originals of all necessary documents in their entirety in good time to ensure that they reach our customer data management team no later than ten business days prior to your first cash transaction. Please note that the documents to be completed by your account-carrying institution must also be made available to us in good time.
In the event of extensive changes, please contact our customer data management team to discuss the notice period required.
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An individual form is used to report a single customer master record. If, for example, you run several branches, your entries in the fields “Company/name” (Firma/Name) and “Commercial register” (Handelregister) are identical and their cash transactions are to be settled via a joint account, you can attach the collective reporting form for branches.
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No. In the customer data reporting form, a separate account belonging to the customer submitting the respective form must be given for the settlement of fees and discrepancies. Third-party bank details are not permissible.
Customer data reporting form
The relevant forms can be found on the following page:
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Here you will find examples that you can use to help you fill out the page correctly.
- Do you record your transactions yourself using the Bundesbank’s browser-based application (WebEDI)?
In the field “WebEDI participant” (WebEDI-Teilnehmer), please tick “Own recording of transactions in ExtraNet” (Eigene Erfassung im ExtraNet). A GLN must be entered.
- Do you record your transactions yourself using your own software?
In the field “File transfer participant” (Filetransfer-Teilnehmer), please tick “Own submission of files in ExtraNet” (Eigene Einlieferung von Dateien im ExtraNet).
- Does your cash-in-transit company use CashEDI on your behalf, and does it have its own IT system?
In the field “File transfer participant” (File transfer participant), please tick “File submission by other file transfer participant” (Dateieinlieferung durch einen anderen Filetransfer-Teilnehmer).
Further information can be found at:
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The annex “Erklärung der Einzahler im nicht kontogebundenen Verfahren (Einzel-und Sammel-Einzahlungen zur Gutschrift oder Weiterleitung)” (Declaration of depositors in non-account-based payment procedures (individual and collective deposits for crediting or transfer)) must be filled out by customers who do not have an account at the Bundesbank. In this form, you inform us whether you will be depositing funds with the Bundesbank via a cash-in-transit company or via your own employees. With your signature, you are confirming that you have taken note of the special terms and conditions that arise from the non-account-based processing of deposits and include, inter alia, the following terms:
- Conditional crediting of deposit value
- Settlement of fees and discrepancies arising in connection with cash removal operations.
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Form 3000 k is to be filled out by your account-carrying institution. In doing so, they will confirm your bank account details as well as identifying the account holder pursuant to the Money Laundering Act (Geldwäschegesetz). Where the person(s) who has (have) signed the Bundesbank’s form is (are) not the same as the account holder, the signing person(s) must also be identified with respect to the requirements of the Money Laundering Act.