Frequently asked questions (FAQs)

Because MACCs covers a wide variety of topics and because questions can also arise outside of support hours, this section provides a clear overview of the most frequently asked questions and their answers. The topics can be narrowed down in advance using the search and filter functions.

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  • If no specific contact address is listed in the claim against borrowers´ notes contract, generally the current business address according to the commercial register has to be entered.

    In the case that a specific contact address of the paying agent is listed in the claim against borrowers´ notes contract, this specific contact address has to be entered in MACCs. If other address details are available, e.g. the responsible department in the company, this must also be entered, this makes the postal delivery easier. The names of the employees should not be entered.

    It should be noted that current data are to be kept for each claim against borrowers´ notes. The requirements of our relevant General Terms and Conditions can only be checked on the basis of current data. This means that any changes of the address data during the mobilisation of the credit claim in MACCs must be updated by the MACCs participant.

  • The observed agent identifier is an identifier, not an attribute. The information can be found in the header of your organisation’s AnaCredit reports, specified as the observed agent identifier (OBSRVD_AGNT_CD in the report file). In Germany the observed agent identifier is, in most cases, the bank sort code of the reporting institution.

  • Eligible debtors can be non-financial corporations, public sector entities (excluding public financial corporations), multilateral development banks and international organisations.

    Allocation to the relevant sectors (sector S.11 for non-financial corporations and S.13 for public sector entities) is based on the European system of national and regional accounts in the European Union (Regulation (EU) No 549/2013 of the European Parliament and of the Council of 21 May 2013 – ESA; see Chapter 2 paragraphs 2.45 et seq.). Customer Classification is the unit at the Bundesbank which is responsible for classification according to ESA 2010. In cases of doubt, you can contact kundensystematik@bundesbank.de to find out more about sector classification. A list of recognised multilateral development banks and international organisations can be found on the ECB’s website.