Operating hours
ExtraNet has been available to customers of the various business units at the Deutsche Bundesbank since early December 2002.
It operates during the times indicated below:
Production environment
The ExtraNet procedures can continuously be accessed in the production environment from Monday to Sunday.
Any maintenance work will be carried out during the following maintenance windows:
- Monday to Friday: 20.00 to 4.00
- Saturday: 0.00 to 09.00 and 16.00 to 24.00
- Sunday: 0.00 to 24.00
Users may experience short-term malfunctions or failures during these periods.
Additionally, the ExtraNet procedures specified below may be accessed in the production environment at the following times:
| ExtraNet procedure | Monday – Friday | Saturday |
| BBS | 4.00 – 20.00 | |
| OMTOS | 7.00 – 18.00 | |
| MACCs | 7.00 – 19.30 | |
| CashEDI | 6.00 – 20.00 | 9.00 – 13.00 |
| CashRecycling | 7.00 – 18.00 | |
| General reporting portal for statistics | 6.00 – 24.00 | 9.00 – 16.00 |
| CAP | 6.40 – 19.30 |
Test environment (AI)
As a rule, the ExtraNet procedures can be accessed in the test environment from Monday to Friday between 8.00 and 18.00.
For the applications specified below the periods are differing:
| ExtraNet procedure | Monday-Thursday |
| MACCs | 9.00 – 15.00 |
The ExtraNet Customer Service Centre should be notified in advance about all test activities.