1. Bundesbank ExtraNet
2. 3. Basic services
3. 3.3. User management
4. 3.3.6. Resetting user password
5. 3.3.6.1. Basic features

3.3.6.1. Basic features

Purpose

The user may request a new initial password. This may be necessary if, for example:

• the user has forgotten their password;
• the user has entered the wrong password three times;
• the user does not receive the PIN letter sent by the ExtraNet administration as part of the registration procedure.

The new password must be changed to a personal password when the user logs in for the first time.

Reset procedures

There are two procedures for resetting the user password:

• standard procedure;
• special procedure.