3.2.1.5. File download

Purpose of the function

The business unit provides its customers with one or more files that the customer can collect electronically. The customer is automatically informed of the available data by email if this function is generally activated for the specialised procedure.

The customer initiates the collection. Customers can select the files they wish to download. In addition, each individual user can deactivate and reactivate the automated email service by clicking the “Email notification” box on the download page of the file transfer application.

Flow chart

Procedure for downloading a file. The business unit provides a file on ExtraNet. A customer user selects a file and downloads it. In the case of single files, the user confirms the successful download.
Procedure for downloading a file

File categories

The files provided belong to one of the following categories:

File

Explanation

Single file (SF)

  • File that is individually designed for one customer.
  • It is displayed for download until the download has been confirmed (default).
  • If the business unit forgoes customer confirmation of the download, the file is displayed for as long as has been specified by the business unit (exception).
  • However, the customer can first confirm the file to keep it from being redisplayed for download.

Multiple file (MF)

  • File that is available to all customers with access to the specialised application.
  • It is displayed for download until the business unit:
    • replaces it with a new version, or;
    • deletes it.
  • The download of multiple files cannot be confirmed.